Privacy Policy

Privacy Notice

At Chinese General Hospital and Medical Center (CGHMC), we place immense value on your privacy and the trust you place in us to handle your personal and health-related information with the utmost care and security. Our commitment to protecting your privacy is unwavering, and we ensure full compliance with the standards set forth by Republic Act No. 10173, also known as the Data Privacy Act of 2012 (“DPA”), along with its Implementing Rules and Regulations. This Privacy Notice details our practices regarding the collection, use, disclosure, and protection of your data and the rights you hold as the owner of this data.

Types of Personal Data Collected:

To provide healthcare services, employment, or medical training within our institution, we collect various categories of personal and sensitive information that may include, but are not limited to:

  • General Personal Information: Names, addresses, birth dates, gender, contact details, occupation, marital status, nationality, religious beliefs, and other identifiers.
  • Associated Individual Information: Personal details of companions, relatives, next of kin, guardians, or authorized representatives.
  • Health Information: Medical histories, details of past illnesses and treatments, current health conditions and medications, and family medical history.
  • Employment-Related Information: Educational backgrounds, employment histories, skill sets, previous health records, government-issued identification numbers, tax records, and academic records.
  • Medical Training Application Data: Professional licensure details and educational history.

*Personal information refers to any data about an individual that can identify them alone or in conjunction with other information.
*Sensitive personal information includes data that reveals race, ethnic origin, marital status, age, color, and religious, philosophical, or political affiliations.

Automated Data Processing Systems:

  • Electronic Medical Records Keeping: We maintain a secure electronic system for recording clinical information and patient demographics with access controls based on user roles.
  • Internal Dashboards: These tools use personal and aggregated data for internal analysis to enhance service delivery.
  • Electronic Resulting: We employ systems for efficient processing and secure viewing of diagnostic results.

Purpose of Data Collection:
The collection of your personal data serves multiple functions:

  • For identification and verification purposes; to assess applications for employment or medical training; to manage payroll and benefits; to conduct organizational activities; to comply with governmental reporting requirements; to design new services; to perform data analytics; and to communicate updates regarding services or marketing promotions.
  • To facilitate comprehensive health assessments; to provide coordinated care; to support medical training and research initiatives; to improve the quality of our services; and to process financial transactions related to services rendered.

Your explicit consent will be sought for any processing or disclosure of your personal or health information that is not required by law. You have the right to withdraw your consent at any time following Philippine Privacy Laws.

Collection Methods:

We collect personal data through various means including but not limited to:

  • Direct interactions during interviews for employment or medical training applications.
  • Fill out electronic or paper forms for healthcare services.
  • Communications via email, phone calls, or other messaging platforms.
  • Through our website or online services, you may input personal information.

Data Protection Measures:

CGHMC employs various security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include technical safeguards like encryption, as well as administrative protocols such as restricted access policies. We regularly review our security policies and update them as necessary to meet the evolving data protection standards.

Your Rights Under the DPA:

As a data subject under the DPA, you have the right to:

  • Be informed about the details of the processing of your personal data.
  • Access your personal data that we hold.
  • Correct any inaccuracies in your personal data.
  • Erase or block your personal data under certain circumstances.
  • Be indemnified for damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
  • Object to the processing of your personal data.

If you wish to exercise these rights or have questions about our privacy practices, please contact our Data Protection Officer at
Chinese General Hospital and Medical Center 
286, Blumentritt St. Sta. Cruz Manila
Telephone: (02) 8711-4141

Changes to This Notice:

This Privacy Notice may be updated periodically to reflect changes in our privacy practices. Significant changes will be communicated through our official channels.
By availing yourself of our services or applying for employment or medical training programs at CGHMC, you acknowledge that you have read this Privacy Notice and understand its contents. Your continued engagement with us constitutes your agreement to any updates or changes in this notice.